Terms and Conditions for Flutterby Bridal Hair Payment I make a taylored and personalised quote for each individual Bridal Party based on the information you provide to me. When circumstances change this can affect the quote. I will make you aware of any changes as they occur. You can pay before, or on the day itself. I accept cash and cheque at present. On The Day
I ask that all hair is ready for me when I arrive, ie washed and dried (the evening before or on that morning, whatever suits you and your hair type best) Of couse people having blowdrys or certain types of sets will need to wash their hair while I am there, however I am not responsible for washing it. Every second counts, so I ask to have at least one person ready to get their hair done at discussed start time. Travel/Weather Conditions I will always endeavour to reach you at your location. However sometimes things happen which can stop me reaching you - severe weather, road incidents, road closures etc. In these extreme cases there will be no charge for the services that were not carried out Cancellation Policy Unfortunately this happens from time to time, change in circumstance etc. If you cancel before 4 months to go I would offer you a refund on any deposit towards the Big Day. If it is within the 4 months this is what I ask- 4 months to go and under - 20% of payment of highest quote* given for Big Day 3 months to go and under - 40% of payment of highest quote* given for Big Day 2 months to go and under - 60% of payment of highest quote* given for Big Day 1 month to go and under - 80%of payment of highest quote* given for Big Day To understand, as the time gets shorter it is less likely I get another booking for that date. Obviously if you booked in a shorter time scale we would compromise with a canellation fee. *The reason it is worked out from the Highest quote is I have been advised that some people start to reduce the people in their booking prior to cancelling to reduce their cancellation fee. |